Effective Date: 3/9/2026

Thank you for choosing Moving 409. The following Booking and Refund Policy outlines the terms for scheduling services, deposits, cancellations, and refunds.

Booking Your Move

To secure your moving date, customers must complete the booking process and provide the required information including:

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Name
Contact information
Pickup and delivery addresses
Preferred moving date and time
Details about the move​

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Once booked, you will receive confirmation of your scheduled move via phone, email, or text.

Payment Terms

Payment for services is due upon completion of the move unless other arrangements have been made in advance.

Accepted payment methods may include:​

Cash
Credit or debit cards
Digital payments (if applicable)

Rescheduling

We understand that plans sometimes change. If you need to reschedule your move, please contact us as soon as possible.

Cancellations

If you need to cancel your move, please notify us as soon as possible.
 

Refunds

Once moving services have been completed, payments for labor, travel time, or other services rendered are non-refundable.

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If a service issue occurs, customers should contact Moving 409 directly so we can review the situation and work toward a fair resolution.

Delays and Scheduling

Moving 409 works hard to maintain scheduled arrival times, but delays can occasionally occur due to:​

Traffic
Weather
Unexpected job complications
Equipment issues

If delays occur, we will communicate with you as soon as possible.

Service Limitations

Moving 409 reserves the right to refuse service if conditions are unsafe or if the job significantly differs from the details provided during booking.

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Examples include:

Hazardous conditions
Undisclosed large or specialty items
Unsafe access to property

Contact Information

If you have questions about booking, cancellations, or refunds, please contact:

Moving 409
Phone: (409) 998-5903
Email: Moving409@gmail.com